The Maintenance section covers Buildings, Equipment, Risk Assessment and Safety. Some of the policies included are: Security, Visiting Contractors, Lifts and Hoists, Legionella, Fire Safety, Electrical Safety. Ideally, this section is read in conjunction with the QCS Health & Safety Module where the aspects of safety which relate to maintenance are discussed.
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Compliant under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014.
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
Save Time — How long would it take you to create and update up to 168 pages of guidance?
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.
Care homes have a need to provide what is broadly described as ‘residential services’. This encompasses Hotel Services, Catering and Maintenance, areas which contain important policies and procedures. The QCS Residential Services Module brings them together and enables a busy care home manager to fulfil their obligations more quickly and easily while running the home efficiently and compliantly.
Ongoing Support and Guidance for Residential Services
Simple to use – online interface for all residential services activity.
All policies and procedures required – to manage Catering, Food Hygiene, Housekeeping, Maintenance, Fire Safety.
Easy upgrade path – from the Residential Services Module to the Full Management System.
Fully comprehensive approach – up to 190 pages with 50+ easy to follow QA policies and procedures, available in Word and PDF.
Upload your own documents – to supplement the system for an even more comprehensive and personalised adult social care compliance tool.
Online customisation – lets you change any of the up to 130+ fields that are customised to your business.
Weekly update email – system compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates.
Supports QA – meets the CQC Definition of Quality Assurance for on-going compliance.
Provides compliance – for residential services under The Health and Social Care Act 2008.
Fully customised paperwork – as required by the CQC, documents are specific to your organisation rather than generic.
Peace of mind – know you are compliant and that we keep you up to date.
Saves time
How long would it take you to create and update 190 pages of residential services guidance?
Residential Services: Residential Services CQC Compliance Management
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Key policies within Hotel Services include: Cleaning stock sheets, Housekeeping Communication and Action, Laundry Safety and Linen stock sheets.
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The QCS Residential Services Module compiles all the essential policies which you need to run a compliant catering service.
The Catering section is divided into two categories: Catering Services and Hygiene. Within these categories there are policies, procedures and checklists for dealing with:
- Catering Stocks
- Uniforms
- Kitchen Safety
- Menu Choice
- Cleaning Schedule and Audit
- Cross Contamination
- Food Hygiene
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